article : Erin Meyer, « Getting to Si, Ja, Oui, Hai, and Da », Harvard Business Review, december 2015


 

« To be effective, a negotiator must take stock of the subtle messages being passed around the table. In international negotiations, however, you may not know how to interpret your counterpart’s communication accurately, especially when it takes the form of unspoken signals. The author identifies five rules of thumb for negotiating in other cultures: » (Extrait du site hbr.org)

Pour en savoir plus : hbr.org/2015/12/getting-to-si-ja-oui-hai-and-da?utm_campaign=harvardbiz&utm_source=twitter&utm_medium=social

Vidéo : entretien avec Leonard Riskin, un des pionniers de la médiation aux Etats-Unis


Leonard Riskin

« Leonard L. Riskin is Chesterfield Smith Professor of Law at the University of Florida Levin College of Law. He previously served at the University of Missouri as Director of the Center for the Study of Dispute Resolution and Professor of Law. He has taught both dispute resolution and mindfulness around the world. Professor Riskin has a J.D. from New York University School of Law and an LL.M. from Yale Law School. He has worked as an attorney in the U.S. Department of Justice and as General Counsel of the National Alliance of Businessmen in Washington, D.C. A practicing mediator, he also has published several books (including the co-authored Dispute Resolution and Lawyers (Westgroup 4th ed. 2009)) and numerous articles on dispute resolution (in some of which he developed the “grids” of mediator orientations—facilitative-evaluative/broad-narrow), several articles on the potential contributions of mindfulness to law and mediation practice, and personal essays in popular publications, such as the New York Times Magazine and the Atlantic monthly. He has won CPR Institute for Dispute Resolution Awards for his writing and for his work to integrate dispute resolution into law school curricula. (Extrait de mediate.com )

Pour consulter la vidéo : http://www.mediate.com/articles/CompleteRiskin.cfm